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        content="electronics ecommerce website template, electronic shop website template,electronics ecommerce website htlm template">
    <title>FAQ - Electrolo</title>
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        <!-- ====HEADER========= -->
        <div class="header">
            <!-- =====top header====== -->
            <div class="top-head">
                <div class="container-fluid custom-padding border-bottom">
                    <div class="head-help">
                        <ul class="help-mail-number">
                            <li>
                                <a href="" class="help-link"><img src="assets/img/icon/bx-support.svg" class="head-icon"
                                        alt="">Helpline: 123-456-789</a>
                            </li>
                            <li>
                                <a href="" class="help-link"><img src="assets/img/icon/mail-outline.svg"
                                        class="head-icon" alt="">info@example.com</a>
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                        </ul>
                        <div class="currency-call">
                            <div class="right-head">
                                <ul>
                                    <li>
                                        <a href="order-traking.html" class="call-contact border-end"><img
                                                src="assets/img/icon/Shipping.svg" alt="" class="head-icon">Track your
                                            order</a>
                                    </li>
                                    <li>
                                        <select class="form-select " aria-label="Default select example">
                                            <option selected>$ Dollar</option>
                                            <option value="1">€ Euro</option>
                                            <option value="2">৳ Taka</option>
                                            <option value="3">₹ Rupee</option>
                                        </select>
                                    </li>
                                    <li>
                                        <a href="login.html" class="call-contact border-start">Login/Register <img
                                                src="assets/img/icon/Path-52.svg" alt="" class="head-icon"></a>
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                                </ul>
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            <!-- =======top header end===== -->
            <div class="main-header">
                <div class="middle-head">
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                        <div class="row">
                            <div class="middle-header-flex">
                                <div class="logo">
                                    <a href="index.html" class="logo-link"><img
                                            src="assets/img/logo/Llectrolo-Logo-Red.svg" alt="" class="logo-img"></a>
                                </div>
                                <div class="search-bar">
                                    <div class="input-group search-input">
                                        <input type="text" class="form-control " placeholder="Search a Product">
                                        <div class="input-group-append">
                                            <button class="btn  search-btn" type="button">
                                                <i class="fa fa-search"></i>
                                            </button>
                                        </div>
                                    </div>
                                </div>
                                <div class="adlc">
                                    <ul class="adlc-menu">
                                        <li>
                                            <a href="compare.html">
                                                <img src="assets/img/icon/suffle.svg" alt="" class="adlc-img">
                                                <span class="count">2</span>
                                            </a>
                                        </li>
                                        <li>
                                            <a href="wishlist.html">
                                                <img src="assets/img/icon/heart.svg" alt="" class="adlc-img">
                                                <span class="count">0</span>
                                            </a>
                                        </li>
                                        <li>
                                            <a href="#" id="cartCardToggle">
                                                <img src="assets/img/icon/shopping-cart.svg" alt="" class="adlc-img">
                                                <span class="count">3</span>
                                            </a>
                                            <div class="cart-dropdown-menu " id="toggleCard">
                                                <div class="card-top-text">
                                                    <span class="card-title">
                                                        CHECKOUT
                                                    </span>
                                                </div>
                                                <ul class="cart-ul-dp">
                                                    <li class="cart-item">
                                                        <div class="cart-left-sec">
                                                            <img src="assets/img/product/dron.png" alt=""
                                                                class="cart-product-img">
                                                            <div class="name-rating">
                                                                <h3 class="cart-product-name">High Security Long..</h3>
                                                                <div class="qe-price">
                                                                    Quantity: 3 X <span class="price">$425</span>
                                                                </div>
                                                            </div>
                                                        </div>
                                                        <div class="cart-remove-btn">
                                                            <a href="" class="remove-cart"> <img
                                                                    src="assets/img/icon/x-mark.svg" alt=""> </a>
                                                        </div>
                                                    </li>
                                                    <li class="cart-item">
                                                        <div class="cart-left-sec">
                                                            <img src="assets/img/product/iphone_12_PNG3.png  " alt=""
                                                                class="cart-product-img">
                                                            <div class="name-rating">
                                                                <h3 class="cart-product-name">Radices Educational ...
                                                                </h3>
                                                                <div class="qe-price">
                                                                    Quantity: 9 X <span class="price">$438</span>
                                                                </div>

                                                            </div>
                                                        </div>
                                                        <div class="cart-remove-btn">
                                                            <a href="" class="remove-cart"> <img
                                                                    src="assets/img/icon/x-mark.svg" alt=""> </a>
                                                        </div>
                                                    </li>
                                                    <li class="cart-item">
                                                        <div class="cart-left-sec">
                                                            <img src="assets/img/product/klipartz.com.png" alt=""
                                                                class="cart-product-img">
                                                            <div class="name-rating">
                                                                <h3 class="cart-product-name">Bluck Ultra Music... </h3>
                                                                <div class="qe-price">
                                                                    Quantity: 2 X <span class="price">$233</span>
                                                                </div>

                                                            </div>
                                                        </div>
                                                        <div class="cart-remove-btn">
                                                            <a href="" class="remove-cart"> <img
                                                                    src="assets/img/icon/x-mark.svg" alt=""> </a>
                                                        </div>
                                                    </li>
                                                </ul>
                                                <div class="cart-btn-sec">
                                                    <a href="cart.html" class="custom-btn-alt">View Cart</a>
                                                    <a href="checkout.html" class="custom-btn">Check Out</a>
                                                </div>
                                            </div>
                                        </li>
                                    </ul>
                                </div>
                            </div>
                        </div>
                    </div>
                </div>

                <div class="last-nav-sec border-bottom">
                    <div class="container-fluid custom-padding">
                        <div class="row align-items-center">
                            <div class="col-md-2">
                                <ul class="last-nav w-100">
                                    <li class="last-list  w-100 p-0 m-0"><a href="#" class="last-list-link cus-bg"
                                            id="category-parent">All category <img src="assets/img/icon/bars.svg"
                                                class="cat-toggle-bars" alt=""></a>
                                        <ul class="category-top-menu">
                                            <li class="category-list">
                                                <a href="" class="cat-link"><span class="left-menu"><img
                                                            src="assets/img/icon/accessory.svg" alt=""
                                                            class="cat-icon">Accessories</span> <span
                                                        class="fas fa-chevron-right"></span></a>
                                                <div class="sub-cat">
                                                    <div class="row">
                                                        <div class="col-md-4">
                                                            <h3 class="cat-title">
                                                                Computers & Accessories:
                                                            </h3>
                                                            <ul class="sub-cat-ul">
                                                                <li class="sub-cat-list"><a href="" class="sub-link">All
                                                                        Computers & Accessories</a></li>
                                                                <li class="sub-cat-list"><a href=""
                                                                        class="sub-link">Laptops, Desktops &
                                                                        Monitors</a></li>
                                                                <li class="sub-cat-list"><a href=""
                                                                        class="sub-link">Printers & Ink</a></li>
                                                                <li class="sub-cat-list"><a href=""
                                                                        class="sub-link">Networking & Internet
                                                                        Devices</a></li>
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                                                                        class="sub-link">Computer Accessories</a></li>
                                                            </ul>
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                                                            <h3 class="cat-title">
                                                                Cameras & Photography:
                                                            </h3>
                                                            <ul class="sub-cat-ul">
                                                                <li class="sub-cat-list"><a href=""
                                                                        class="sub-link">Lenses</a></li>
                                                                <li class="sub-cat-list"><a href=""
                                                                        class="sub-link">Camera Accessories</a></li>
                                                                <li class="sub-cat-list"><a href=""
                                                                        class="sub-link">Security & Surveillance</a>
                                                                </li>
                                                                <li class="sub-cat-list"><a href=""
                                                                        class="sub-link">Binoculars & Telescopes</a>
                                                                </li>
                                                                <li class="sub-cat-list"><a href=""
                                                                        class="sub-link">Camcorders</a></li>
                                                            </ul>
                                                        </div>
                                                        <div class="col-md-4">
                                                            <h3 class="cat-title">
                                                                Mobiles & Tablets:
                                                            </h3>
                                                            <ul class="sub-cat-ul">
                                                                <li class="sub-cat-list"><a href="" class="sub-link">All
                                                                        Mobile Phones</a></li>
                                                                <li class="sub-cat-list"><a href=""
                                                                        class="sub-link">Smartphones</a></li>
                                                                <li class="sub-cat-list"><a href=""
                                                                        class="sub-link">Refurbished Mobiles</a></li>
                                                                <li class="sub-cat-list"><a href="" class="sub-link">All
                                                                        Mobile Accessories</a></li>
                                                                <li class="sub-cat-list"><a href=""
                                                                        class="sub-link">Cases & Covers</a></li>
                                                            </ul>
                                                        </div>
                                                        <div class="col-md-4">
                                                            <h3 class="cat-title">
                                                                Movies & TV Shows:
                                                            </h3>
                                                            <ul class="sub-cat-ul">
                                                                <li class="sub-cat-list"><a href="" class="sub-link">All
                                                                        Movies & TV Shows</a></li>
                                                                <li class="sub-cat-list"><a href="" class="sub-link">All
                                                                        English</a></li>
                                                                <li class="sub-cat-list"><a href="" class="sub-link">All
                                                                        Hindi</a></li>
                                                            </ul>
                                                        </div>
                                                        <div class="col-md-4">
                                                            <h3 class="cat-title">
                                                                Video Games:
                                                            </h3>
                                                            <ul class="sub-cat-ul">
                                                                <li class="sub-cat-list"><a href="" class="sub-link">PC
                                                                        Games</a></li>
                                                                <li class="sub-cat-list"><a href=""
                                                                        class="sub-link">Consoles</a></li>
                                                                <li class="sub-cat-list"><a href=""
                                                                        class="sub-link">Accessories</a></li>
                                                            </ul>
                                                        </div>
                                                        <div class="col-md-4">
                                                            <h3 class="cat-title">
                                                                Music:
                                                            </h3>
                                                            <ul class="sub-cat-ul">
                                                                <li class="sub-cat-list"><a href="" class="sub-link">All
                                                                        Music</a></li>
                                                                <li class="sub-cat-list"><a href=""
                                                                        class="sub-link">Indian Classical</a></li>
                                                                <li class="sub-cat-list"><a href=""
                                                                        class="sub-link">Musical Instruments</a></li>
                                                                <li class="sub-cat-list"><a href="" class="sub-link">All
                                                                        Watches</a></li>
                                                                <li class="sub-cat-list"><a href=""
                                                                        class="sub-link">Headphones</a></li>
                                                            </ul>
                                                        </div>
                                                    </div>
                                                </div>
                                            </li>
                                            <li class="category-list"><a href="" class="cat-link"><span
                                                        class="left-menu"><img
                                                            src="assets/img/icon/notebook-computer.svg" alt=""
                                                            class="cat-icon">Laptop</span></a></li>
                                            <li class="category-list"><a href="" class="cat-link"><span
                                                        class="left-menu"><img src="assets/img/icon/Smartphone.svg"
                                                            alt="" class="cat-icon">Mobile</span></a></li>
                                            <li class="category-list"><a href="" class="cat-link"><span
                                                        class="left-menu"><img src="assets/img/icon/tv.svg" alt=""
                                                            class="cat-icon">TV & LG</span></a></li>
                                            <li class="category-list"><a href="" class="cat-link"><span
                                                        class="left-menu"><img src="assets/img/icon/headphone.svg"
                                                            alt="" class="cat-icon">headphone</span></a></li>
                                            <li class="category-list"><a href="" class="cat-link"><span
                                                        class="left-menu"><img src="assets/img/icon/camera.svg" alt=""
                                                            class="cat-icon">camera</span></a></li>
                                            <li class="category-list"><a href="" class="cat-link"><span
                                                        class="left-menu"><img src="assets/img/icon/watch.svg" alt=""
                                                            class="cat-icon">watch</span><span
                                                        class="fas fa-chevron-right"></span></a></li>
                                            <li class="category-list"><a href="" class="cat-link"><span
                                                        class="left-menu"><img src="assets/img/icon/microphone.svg"
                                                            alt="" class="cat-icon">microphone</span></a></li>
                                            <li class="category-list"><a href="" class="cat-link"><span
                                                        class="left-menu"><img src="assets/img/icon/lighting.svg" alt=""
                                                            class="cat-icon">lighting</span></a></li>
                                            <li class="category-list"><a href="" class="cat-link"><span
                                                        class="left-menu"><img src="assets/img/icon/speaker.svg" alt=""
                                                            class="cat-icon">speaker</span></a></li>
                                            <li class="category-list"><a href="" class="cat-link"><span
                                                        class="left-menu"><img src="assets/img/icon/cctv.svg" alt=""
                                                            class="cat-icon">Security</span></a></li>
                                            <li class="category-list"><a href="" class="cat-link"><span
                                                        class="left-menu"><img src="assets/img/icon/gaming.svg" alt=""
                                                            class="cat-icon">Xbox</span></a></li>
                                            <li class="category-list"><a href="" class="cat-link"><span
                                                        class="left-menu"><img src="assets/img/icon/mouse.png" alt=""
                                                            class="cat-icon">Mouse </span></a></li>
                                            <li class="category-list"><a href="" class="cat-link"><span
                                                        class="left-menu"><img src="assets/img/icon/tools.jpg" alt=""
                                                            class="cat-icon">Tools</span></a></li>
                                        </ul>
                                    </li>

                                </ul>
                            </div>
                            <div class="col-md-10">
                                <ul class="last-nav">
                                    <li class="last-list"><a href="index.html" class="last-list-link">Home</a></li>
                                    <li class="last-list"><a href="cat-by-product-col-4.html"
                                            class="last-list-link">shop</a></li>
                                    <li class="last-list"><a href="blog.html" class="last-list-link">Blog</a></li>
                                    <li class="last-list"><a href="about.html" class="last-list-link">About</a></li>
                                    <li class="last-list"><a href="#" class="last-list-link">Pages</a>
                                        <div class="top-dp-category">
                                            <div class="row">
                                                <div class="col-md-4">
                                                    <h3 class="cat-title">
                                                        Home Page:
                                                    </h3>
                                                    <ul class="sub-cat-ul">
                                                        <li class="sub-cat-list"><a href="index.html"
                                                                class="sub-link">Home 1</a></li>
                                                        <li class="sub-cat-list"><a href="home-2.html"
                                                                class="sub-link">Home 2</a></li>
                                                        <li class="sub-cat-list"><a href="home-3.html"
                                                                class="sub-link">Home 3</a></li>
                                                    </ul>
                                                </div>
                                                <div class="col-md-4">
                                                    <h3 class="cat-title">
                                                        Shop Pages:
                                                    </h3>
                                                    <ul class="sub-cat-ul">
                                                        <li class="sub-cat-list"><a href="single-product.html"
                                                                class="sub-link">Single Product</a></li>
                                                        <li class="sub-cat-list"><a href="checkout.html"
                                                                class="sub-link">Checkout</a></li>
                                                        <li class="sub-cat-list"><a href="cart.html"
                                                                class="sub-link">Cart</a></li>
                                                        <li class="sub-cat-list"><a href="cat-by-product-col-4.html"
                                                                class="sub-link">Shop</a></li>
                                                        <li class="sub-cat-list"><a href="wishlist.html"
                                                                class="sub-link">Wishlist</a></li>
                                                        <li class="sub-cat-list"><a href="compare.html"
                                                                class="sub-link">Compare</a></li>
                                                        <li class="sub-cat-list"><a href="order-traking.html"
                                                                class="sub-link">Order Tracking</a></li>
                                                        <li class="sub-cat-list"><a href="order-history.html"
                                                                class="sub-link">Order History</a></li>
                                                        <li class="sub-cat-list"><a href="order-complete.html"
                                                                class="sub-link">Order Complete</a></li>
                                                    </ul>
                                                </div>
                                                <div class="col-md-4">
                                                    <h3 class="cat-title">
                                                        Others Pages:
                                                    </h3>
                                                    <ul class="sub-cat-ul">
                                                        <li class="sub-cat-list"><a href="about.html"
                                                                class="sub-link">About</a></li>
                                                        <li class="sub-cat-list"><a href="faq.html"
                                                                class="sub-link">FAQ</a></li>
                                                        <li class="sub-cat-list"><a href="terms_and_condition.html"
                                                                class="sub-link">Terms & Condition</a></li>
                                                        <li class="sub-cat-list"><a href="blog.html"
                                                                class="sub-link">Blog</a></li>
                                                        <li class="sub-cat-list"><a href="single-blog-post.html"
                                                                class="sub-link">Single Blog Post</a></li>
                                                        <li class="sub-cat-list"><a href="login.html"
                                                                class="sub-link">Login</a></li>
                                                        <li class="sub-cat-list"><a href="registration.html"
                                                                class="sub-link">Registration</a></li>
                                                        <li class="sub-cat-list"><a href="profile.html"
                                                                class="sub-link">Profile</a></li>
                                                        <li class="sub-cat-list"><a href="contact.html"
                                                                class="sub-link">Contact</a></li>
                                                        <li class="sub-cat-list"><a href="404.html"
                                                                class="sub-link">404</a></li>
                                                    </ul>
                                                </div>
                                            </div>
                                        </div>
                                    </li>
                                    <li class="last-list"><a href="contact.html" class="last-list-link">Contact Us</a>
                                    </li>
                                </ul>
                            </div>
                        </div>
                    </div>
                </div>
            </div>
            <!-- ===============================================Footer Nav======================= -->
            <div class="footer__nav">
                <ul class="menus">

                    <li>
                        <a href="cart.html">
                            <i class="fas fa-cart-plus"></i> <span>Cart</span>
                        </a>
                    </li>
                    <li><a href="cat-by-product-col-4.html"><i class="fas fa-qrcode"></i> <span>Category</span></a></li>
                    <li class="active-icon"><a href="index.html"><i class="fas fa-home"></i> <span>Home</span></a></li>
                    <li><a href="wishlist.html"><i class="far fa-heart"></i> <span>Wishlist</span></a></li>
                    <li><a href="profile.html"><i class="far fa-user"></i> <span>Profile</span></a></li>
                </ul>
            </div>
            <!-- ====================================MOBILE NAVIGATION END========================= -->
        </div>
        <!-- ====HEADER END========= -->
        <div class="content-wrapper">
            <!-- ============Track URL=========== -->
            <div class="track-bar">
                <div class="container">
                    <div class="row">
                        <div class="track-list">
                            <ul class="track-ul">
                                <li><a href="" class="track-link">Home</a>></li>
                                <li><a href="" class="track-link">FAQ</a></li>
                            </ul>
                        </div>
                    </div>
                </div>
            </div>
            <!-- ============Track URL=========== -->
            <!-- ============FAQ Section======== -->
            <section>
                <div class="faq-sec">
                    <div class="container">
                        <div class="row">
                            <div class="sec-head">
                                <h1>Frequently Asked Questions</h1>
                            </div>
                            <div class="faq-content">
                                <div class="content-sec-title">
                                    <img src="assets/img/icon/gateway-none.svg" alt="" class="mark-img">
                                    <h4>ORDERS INTRODUCTION</h4>
                                </div>
                                <div class="faq-main-content">
                                    <h2 class="content-title">1. How can I buy products?</h2>
                                    <p class="faq-desc">
                                        All in-stock, non-preorders will be filled within 7-10 business days of being
                                        placed (not including weekends or holidays). <br> Orders are packed and shipped
                                        in Conyers, GA. Shipments are made via trackable service.
                                        You will receive an email with tracking information as soon as your order is
                                        headed your way. <br> Please allow 1 day for tracking information to update on
                                        your order. <br> If you are unable to track your order,
                                        please let us know and we'll be happy to assist.
                                    </p>

                                    <h2 class="content-title">2. How can I start pre orfers?</h2>
                                    <p class="faq-desc">
                                        Pre-orders are orders taken prior to the official release of an album or
                                        product. <br> Because we do not store credit card information, payment is taken
                                        in full at the time you place your order.
                                    </p>

                                    <h2 class="content-title">3. When I receive my order ? </h2>
                                    <p class="faq-desc">
                                        We do our absolute best to ship pre-orders so they arrive on or before the
                                        official street date / date listed on the product details page.
                                    </p>


                                    <h2 class="content-title">4. What is your shipping method?</h2>
                                    <p class="faq-desc">
                                        We do our absolute best to ship pre-orders so they arrive on or before the
                                        official street date / date listed on the product details page.
                                    </p>
                                </div>
                            </div>


                            <div class="faq-content">
                                <div class="content-sec-title">
                                    <img src="assets/img/icon/gateway-none.svg" alt="" class="mark-img">
                                    <h4>REFUNDS, RETURNS AND EXCHANGES</h4>
                                </div>
                                <div class="faq-main-content">
                                    <h2 class="content-title">1. What is your Returns and Exchanges policy?</h2>
                                    <p class="faq-desc">
                                        Please follow the Return / Exchange Instructions below within 10 business days
                                        of receiving your shipment. If you have received damaged, defective, or
                                        incorrectly shipped merchandise, we will gladly replace or refund the
                                        merchandise without additional
                                        charge. All items must be returned in their original condition with tags
                                        attached and must not be washed, worn, or altered in any way. Media must not be
                                        opened or removed from its plastic wrap. The Beyoncé Store
                                        will not accept any items for return or exchange after 10 days from receipt. The
                                        Beyoncé Store is not responsible for any items returned to us via a
                                        non-trackable delivery method that are lost in transit.
                                    </p>

                                    <h2 class="content-title">2. Canceling or changing an order</h2>
                                    <p class="faq-desc">
                                        If you need to cancel or change your order, please contact us as soon as
                                        possible. Note we cannot guarantee that we will be able to honor the
                                        cancellation or change. <br> Please email us at info@example.com with
                                        your order # and we will do our best to help you out.
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